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Terms of Service

Last updated: 2026-04-10

Welcome to Orba™. These Terms of Service ("Terms") govern your access to and use of the website located at getorba.com, including any content, functionality, products, and services offered on or through the site. Please read these Terms carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing, browsing, or using the Orba™ website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these Terms, you must not access or use the Orba™ website or any of its services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Orba™ ("Company," "we," "us," or "our"). Your continued use of the website following the posting of any changes to these Terms constitutes acceptance of those changes.

You represent that you are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater. If you are using the site on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Use of Service

Orba™ grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for personal, non-commercial purposes, subject to the following conditions:

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion and without prior notice.

3. Intellectual Property

All content on the Orba™ website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the compilation thereof, is the exclusive property of Orba™ or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

The Orba™ name, logo, taglines, and all related names, logos, product and service names, designs, and slogans are trademarks of Orba™ or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the website are the trademarks of their respective owners.

You are granted no right or license with respect to any of the aforementioned trademarks or the use of any other intellectual property of Orba™. Unauthorized use of any Orba™ intellectual property may violate copyright laws, trademark laws, privacy and publicity laws, and applicable communications regulations and statutes.

Permitted Use

You may view, download, and print pages from the website for your own personal, non-commercial use, provided that:

  1. You do not modify the content in any way.
  2. You do not remove or alter any copyright, trademark, or other proprietary notices.
  3. You do not use the content for any commercial purpose or public display, performance, sale, or rental.
  4. You do not transfer the content to another person or "mirror" the content on any other server.

User-Submitted Content

If you submit any content to Orba™, including but not limited to reviews, comments, photos, or feedback, you grant Orba™ a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

4. User Accounts

To access certain features of the Orba™ website, including placing orders and tracking shipments, you may be required to create a user account. When creating an account, you agree to the following:

We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we determine, in our sole discretion, violates these Terms, is harmful to other users, to us, to third parties, or for any other reason.

5. Purchases and Payments

By placing an order through the Orba™ website, you agree to provide current, complete, and accurate purchase and account information for all purchases made through our site.

Pricing

All prices displayed on the Orba™ website are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice. While we make every effort to ensure accuracy, errors in pricing may occasionally occur. In the event of a pricing error, Orba™ reserves the right to cancel any orders placed at the incorrect price and will notify you promptly of such cancellation.

Payment Methods

We accept the following payment methods:

You represent and warrant that you have the legal right to use any payment method you provide in connection with a purchase. By submitting payment information, you authorize Orba™ to charge the applicable amount to your chosen payment method.

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. Orba™ reserves the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. If we cancel your order after your payment has been processed, we will issue a full refund to your original payment method.

Taxes

You are responsible for all applicable taxes associated with your purchase. Applicable sales tax will be calculated and added to your order total at checkout based on your shipping address and applicable tax laws.

6. Shipping and Delivery

Orba™ ships to addresses within the United States and select international destinations as indicated on our website. Shipping options, estimated delivery times, and associated costs will be presented to you during the checkout process.

Processing Times

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be extended during promotional periods, holidays, or due to circumstances beyond our control. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery Estimates

Estimated delivery times are provided as a guideline and are not guaranteed. Orba™ is not responsible for delays caused by shipping carriers, customs processing, weather events, natural disasters, or other circumstances beyond our reasonable control. Risk of loss and title for items purchased from Orba™ pass to you upon delivery of the items to the shipping carrier.

Shipping Issues

If your order arrives damaged, is missing items, or does not arrive within a reasonable timeframe beyond the estimated delivery window, please contact us at support@getorba.com within 14 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue promptly.

International Shipping

For international orders, you are responsible for all customs duties, import taxes, and brokerage fees that may be assessed by your country's customs authorities. Orba™ has no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing an international order.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Orba™, its officers, directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

In no event shall Orba™'s total aggregate liability to you for all claims arising out of or relating to the use of, or inability to use, the website, products, or services exceed the amount you paid to Orba™ for the specific product or service giving rise to the claim during the twelve (12) months preceding the event giving rise to such liability.

Disclaimer of Warranties: The Orba™ website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Orba™ does not warrant that the website will be uninterrupted, timely, secure, or error-free, nor does it make any warranty as to the results that may be obtained from the use of the website or as to the accuracy or reliability of any information obtained through the website.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, Orba™'s liability will be limited to the greatest extent permitted by applicable law.

8. Governing Law

These Terms of Service and any disputes arising out of or related to them or the Orba™ website shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration administered in accordance with the rules of the American Arbitration Association.

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, class arbitration, or any other type of representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration against Orba™.

Jurisdiction and Venue

To the extent that any dispute is not subject to arbitration, you agree that such dispute shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of such courts.

9. Changes to Terms

Orba™ reserves the right to modify, update, or replace these Terms of Service at any time, at our sole discretion. Changes will be effective immediately upon posting to the website. The "Last updated" date at the top of this page will be revised to reflect the date of the most recent changes.

It is your responsibility to review these Terms periodically for any updates or changes. Your continued use of the Orba™ website or services after any modifications to these Terms constitutes your acceptance of the revised Terms.

For material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide notice, which may include:

If you do not agree with the revised Terms, you must discontinue your use of the website and services. Continued use of the site after changes have been posted will be deemed acceptance of those changes.

10. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service or any aspect of the Orba™ website and services, please do not hesitate to contact us:

We strive to respond to all inquiries within 2 business days. For urgent matters related to orders, account security, or billing issues, please include your order number or account email in your correspondence to help us assist you as quickly as possible.

Thank you for choosing Orba™. We value your trust and are committed to providing you with an exceptional experience.